Sep 24, 2020 | Customer Experience, Thought Leadership
“Customer experience” yields 4.3 billion results on Google as of the publish date of this blog- yea, woah! It is clearly a familiar and foundational aspect of businesses, as well as for consumers. It is arguably the most important and relevant concept in...
Sep 17, 2020 | Customer Experience, Featured
Marketing is an ever-changing art. Misconceptions around certain “old fashioned” marketing strategies are common and overlooked, thus missing the opportunity for an elevated customer experience. E-commerce, for example, held an estimated worth of over $25 trillion in...
Apr 2, 2020 | Customer Experience
We’re excited to announce the release of Seek’s new video made by the talented team over at Hoozens! Times are rough right now — both economically and emotionally — so check this video out for a good laugh as you experience the evolution of shopping through time. AR...
Mar 25, 2020 | Customer Experience
As we all know, Coronavirus (COVID-19) continues to wreak havoc around the world while leaving those affected in a constant state of uncertainty of what may come next. Here at Seek, we have taken the steps to ensure the health and safety of our employees by continuing...
Mar 16, 2020 | Customer Experience, Featured
It’s no secret that the human mind is filled with subconscious drivers that influence our everyday decisions. Perhaps the most dominant and arguably most important of these drivers is our emotions. For instance, think back to your last big purchase. How did you...
Oct 29, 2019 | Customer Experience
Almost any business will say that they want to have satisfied customers, but Amazon’s CEO (Jeff Bezos) said, “We’re customer-obsessed”. This drive is only part of why they’ve been so successful, but it’s one of the most essential aspects. Amazon acts on what they say...
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